Patient Feedback, Complaints & Comments

speach

These are some of the comments we have received from patients in the last few weeks:

Pt wanted to thank the blood nurse for her kindness for caring.  Rated us 10/10.

. Pt wanted to thank all the staff for their wonderful care.

. Pt wanted to thank all of the staff for all that they do.  It is genuinely hugely appreciated.

. Great job by an amazing team - thank you.

Pt wanted to thank everyone, you are all very much appreciated by me and my family.

. You do a fantastic job and we would be lost without you all.

 

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Let the practice know your views

We may not always get it right all the time, so we appreciate feedback both good and not so good.  This allows us to give positive feedback to staff where appropriate and to look at areas that we need to improve. 

You can give us feedback by talking to any member of staff, completing the 'Comments Form' section on our Complaints & Comments practice leaflet below, speaking or writing to the practice manager or by leaving a review on the NHS choices website.

 

Complaints & Comments Practice Leaflet



 
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